FAQ / SIZE GUIDE

 
 JACKET SIZES

Jacket Size

XS

S

M

L

XL

Comparable Sizes

6

8

10

12

14

Bust

85cm-88cm

90cm-93cm

96cm-99cm

103cm-106cm

110cm-113cm

Waist

65cm-68cm

70cm-73cm

75cm-78cm

80cm-83cm

85cm-93cm

Hips

93cm-96cm

98cm-101cm

103cm-106cm

110cm-113cm

118cm-121cm

RING SIZES

Number Sizes

Australian Sizes

Inside Diameter (mm)

5.5

K

16.1mm

6

L

16.5mm

6.5

M

17mm

7

N

17.3mm

7.5

O

17.7mm

8

P

18.3mm

8.5

Q

18.5mm

9

R

19.1mm

9.5

S

19.6mm

*PLEASE NOTE- WE RECOMMEND VISITING YOUR NEAREST JEWELLER FOR YOUR MOST ACCURATE RING SIZE.

 

Orders will be shipped within 24hours of your purchase

REFUNDS

Only available for products with manufacturing faults or in the instance of an incorrect order.
Unfortunatley, we do not offer refunds for change of mind or incorrect sizing, so please choose carefully. 

Returns are accepted within 7 days of receiving your order for either an exchange or store credit.

Please send through your details and reason for refund via our contact page for further instruction.

 

EXCHANGES

We are happy to exchange exchange your item for another provided the item is- new, unused, has our swing tag still attached and is in our original packaging, the item may then be exchanged within 5 business days of you receiving it.

Please send through details and reason for exchange via our contact page for further instruction.

 

PLEASE NOTE

Please make sure you contact us via our contact page before returning or posting any items back, we will not consider an exchange or refund for any damaged, soiled or altered items. In this case, item will be sent back at the customers expense. 

We highly recommend that you use registered mail such as Australia Post with a tracking system as any item lost in transit, in particular without a tracking system, that is not received on our end,  will not be held responsible by Salvaje the Label.

HOW TO RETURN
1. Email us through our contact page stating your order number & reason for return
2. Please note that ALL return costs must be covered by the customer
3. Once we receive & process return we will contact you immediately

 

LAY-BUY TERMS AND CONDITIONS

(AS STATED BY https://lay-buys.com/terms-and-conditions-lay-buy/)

Layby Terms, agreements and contract

Lay-Buy Financial Solutions Pty Ltd trading as www.lay-buys.com has identified core principles we believe are integral and imperative for all Lay-Buy agreement deals transacted through our PUT IT ON LAY-BUY checkout payment option to be fair and reasonable per the Fair Trading Act 1999.

The following principles below therefore make up the Terms & Conditions for any Lay-Buy or Layby contract and related transactions entered into. This applies to all and any lay-by contract template utilized by both the vendor or consumer:

  1. Record of Payment
    A record of payments transaction history will always be available for both the merchant and buyer, recording all amounts paid to-date and the date and value of all future pending payments as per your agreed lay-by policy.
  2. Storage and Identification of Lay-Buy Products
    Product’s on Lay-Buy will be set aside and stored separately to other products. Products will be clearly identified as ‘Lay-By contract’ products by a number or some other identification.
  3. Cancellation of Lay-Buy by Buyer
    The buyer may cancel their LayBy agreement form at any time prior to delivery of products and on delivery of products if the products are damaged by so advising seller in writing or if seller agrees, orally.If a buyer cancels a Lay-Buy, seller will, if so requested by the seller, give the buyer a “cancellation statement” which sets out-
    a) The purchase price of the products; and
    b) Advise customer of the cancellation fee payable to seller under all Lay-By terms and conditions; and
    c) The total amount paid under the Lay-Buy; and
    d) Any amount owing to either the buyer or seller under the layby terms on the cancellation of the Lay-Buy.If seller does not accept the buyer’s oral cancellation it is obliged to give/send the buyer a duly completed Lay-By Form of Cancellation immediately.
  4. Cancellation of Lay-Buy by Seller
    The seller under a Lay-Buy must not cancel it unless –
    a) The buyer breaches a term of the Lay-Buy; or
    b) The seller stops trading; or
    c) The products are no longer available
  5. Cancellation on breach by Buyer
    If a buyer has breached a term of a Lay-Buy and seller intends to cancel the Lay-Buy, before doing so seller must –
    a) Give the buyer notice of seller’s intention to cancel the Lay-Buy; and
    b) Allow the buyer at least 14 days within which to rectify the breach; and
    c) The notice to be given has to be:I) in writing, sent to the buyer’s last known address, or, if the buyer so agrees, orally; and
    II) must specify the breach of the Lay-Buy for which the Lay-Buy is being cancelled; and
    III) must state the time within which the buyer must rectify the breach;
    IV) must state the matters listed per below:* the purchase price of the products;
    * all cancellation charges payable under the agreement; and
    * the total amount paid under the Lay-Buy;
    * any amount owing to either the buyer or seller under the terms of the Lay-Buy on the cancellation of the Lay-Buy.The Lay-Buy is cancelled at the end of the period specified in the notice unless the buyer rectifies the breach before then or Seller agrees not to cancel it.
  6. Cancellation where business closes
    If Seller under a Lay-Buy agreement proposes to stop trading before the agreement is completed, Seller must give notice of the proposal to the buyer and must either –
    (a) allow the buyer 7 days within which to complete the agreement; and
    (b) cancel the Lay-Buy
  7. Cancellation where products not available
    If the products are no longer available, Seller must cancel the Lay-Buy and refund all monies to the buyer.
  8. Effect of Cancellation
    Subject to the above, when a Lay-Buy is cancelled by either party, Seller must refund all money paid within 14 days less a AUD $25 cancellation fee. There are circumstances which prohibit Seller from keeping the cancellation charge. These include but are not limited to, situations where the products are damaged or not delivered or where Seller has breached a term of the Lay-Buy statement.
  9. Cancellation Charge
    Seller shall charge the buyer a AUD $25 cancellation fee under the terms of all Lay-Buy deals.
  10. Banking Charges back Fees
    The seller shall be entitled to pass-on to the buyer all charge back fees received by any given bank for any given customer charge back from any given Lay-Buy deal.
  11. Service Fee
    Seller shall not charge the customer any interest charges, membership fee or service fee on any Lay-Buy sales transaction. Lay-Buy Financial Solutions Pty Ltd trading as www.lay-buys.com charge an admin fee, which is a once-off 0.9% of the total order value at checkout. The buyer will pay this amount to Lay-Buys at checkout at time of paying the down payment. This fee is an admin fee and is therefore not refundable.
  12. Lay-Buy Reporting
    Seller shall have reporting in place for all Lay-Buy deals covering Down Payment made, Lay-Buy period, Frequency of payments required, Payment amount required per installment; and a full record of all payments made to-date (amount and date on which made).
  13. Delivery
    The seller will only dispatch the buyer product/s after receiving the final installment payment for all Lay-Buy deals.
  14. MISCELLANEOUS
    14.1   This Agreement shall be binding upon, inure to the benefit of, and be enforceable by the representatives, successors and assigns of the parties hereto.
    14.2   This Agreement may be amended only by a written instrument duly executed by all parties hereto.
    14.3   The parties hereby represent and warrant that each of them has full legal right, power and authority to enter into this Agreement and to carry out its obligations hereunder.
    14.4   This Agreement may be executed simultaneously in one or more counterparts, each of which shall be deemed an original but all of which together shall constitute one and the same instrument.
    14.5   Article headings contained herein are for reference purposes only and shall not in any way affect the meaning or interpretation of this Agreement.